Rubicon Retail Navigator AI

Retail Navigator transforms the price-checker kiosks you already own into bilingual AI shopping assistants — voice product search, aisle-level indoor navigation, optimised shopping routes and real-time ERP integration, answering in under two seconds in English and Arabic.

The problem every store lives with

Up to 40% of staff–customer interactions in a large store are a single question: “Where is…?” Every one of them interrupts restocking, pulls staff across departments, and too often ends with a shopper leaving without the item.

• Floor staff spend hours a day as human signposts instead of doing their actual jobs
• Shoppers who can’t find an item often abandon it — a silent, unmeasured lost sale
• Store apps haven’t fixed it: in-store usage stays in single digits
• Signage can’t answer “what do I need for tacos?”
• Hiring more floor staff gets harder every year
• The price checkers already standing in your aisles do one job, when they could do ten

What Retail Navigator does

How it works: from question to verified answer

Why Rubicon is different: AI you can put in front of customers

Most “AI kiosk” products put a chatbot on a screen and hope. Rubicon built Navigator the way we build all our industrial AI — deterministic first.

Enterprise integrations

Navigator connects to the systems you already run, and keeps prices, inventory and promotions in sync automatically on change — or starts with a simple CSV export while IT approvals are in flight.

Enterprise-ready by design

• Runs on existing Zebra, Sunmi, Elo and similar Android/Windows kiosks — new hardware available, never required
• In-store edge server: full offline operation through any outage
• English and Arabic from day one; additional languages as configuration, not development
• No cameras on customers, no customer accounts, no voice recordings kept
• GDPR and UAE/KSA PDPL aligned from the ground up
• ERP-integrated pricing — the kiosk can never quote a price your system doesn’t hold
• Optional clip-on microphone retrofit kit for noisy floors
• Store digital twin built from your existing floor plans in days
• Typically live within two days on site per store

What retailers gain

Outcomes below are modelled — they come from the Retail Navigator ROI model, not yet from live deployments. Pilot-programme stores will replace them with measured data.

• Staff time back: a store answering ~80 wayfinding questions a day recovers roughly AED 40,000/year in interrupted staff time (modelled)
• Faster customer assistance: answers in under two seconds, at every kiosk, at every peak hour
• Bigger baskets: route-along suggestions and offer surfacing add attach revenue at even single-digit acceptance rates (modelled)
• Demand you couldn’t see: ranked reports of what shoppers searched for and didn’t find — assortment gaps straight from customer intent
• A store that feels staffed — even at peak hours, even in today’s labour market

Part of the Rubicon AI platform

Navigator is not a point product. It shares its engineering DNA — and its store digital twin — with the rest of Rubicon’s AI platform, so each new module costs a fraction of the first.

The store digital twin that powers Navigator is the foundation for what comes next: shelf-stock vision monitoring powered by Rubicon A-Eye shelf monitoring, planogram compliance, click-and-collect picking routes and smart-trolley integration — every future module reuses the same twin.

Pilot programme plans

Implementation (store digital-twin build + integration) is quoted per store — typically live within two days on site. Pricing applies to pilot-programme deployments.

Frequently asked questions